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Online Advertisement Disclosure Pointers
As companies increasingly use the Internet to attract consumers, the Federal
Trade Commission (FTC) has become concerned with regulating advertisements
on the Internet to protect consumers from unwanted solicitations and
misleading information. Companies must place disclosures on online
advertisements in order to comply with FTC guidelines. The placement of
disclosures can be key in protecting companies from allegations of
misleading online advertisements.
A disclosure generally should be positioned in such a manner that it is
unavoidable by the consumer. The following are some practical pointers to
assist companies in the placement of disclosures in their online
advertisements:
- The disclosure should be placed close to the triggering term and/or
point of purchase. The location(s) of the disclosure is important because
the consumer is focused on the order form at the point of purchase and could
ignore any provided disclosure information.
- The disclosure should be placed so that it can be viewed on the same
screen as the trigger term or point of purchase regardless of the size of
the computer monitor or the version of the Internet browser used. If
placement of the disclosure on the same screen is not possible, the
disclosure should be as close as possible to the trigger term or point of
purchase without too much space between the text at the top of the page and
the disclosure at the bottom of the page.
- A different type, color, or font should be used for the disclosure so
that the disclosure is clearly noticeable by the consumer. Similarly, the
disclosure should not be buried within text or at the end of text where the
disclosure will be unnoticed or easily ignored.
- When using hyperlinks, sufficient information about the disclosure
should be conveyed as part of the hyperlink text so that the consumer has
received the required disclosure even if the hyperlink is not accessed.
- When using frames, pop-up menus or other devices, an alternate
information source should be provided for consumers who are unable to access
the disclosure. The technical devices used to communicate disclosures must
work regardless of the mechanical and technical configurations of the
equipment and software used by the consumer.
- Disclosures should be placed so that a consumer is required to pass
through the disclosure if a purchase is made.
- With respect to consumer e-mail contact information, obtain the
consumer's consent by (a) having the consumer voluntarily submit his or her
e-mail information, (b) make the disclosure available to the consumer via
traditional print media, and (c) offer the consumer the ability to opt-out
of the e-mail notification method at any time.
Please consult with legal counsel to determine if your online advertisement
disclosure meets the guidelines of the FTC.
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Last updated 6-Nov-2001.
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